Navigation Error Message Cause/Description Solution
The display temperature is too high! For protection, the display will shut down. The display temperature is too high; the navigation system will turn off until it cools down and restart automatically. Wait for the display to cool down; system will restart automatically.
The navigation system is unable to start due to excessive heat. The system will start after cooling down. Wait for the system to cool before use.
The navigation system has difficulty accessing the map database due to high temperature. The system will start automatically once cooled. Wait for the display to cool down; system will start automatically.
Route has not been completed. Please try again from a different location. Occurs when the route is in an area not included in the database. Try planning a route from a different location or contact your dealer if the error persists.
Destination is not in this database version. Please set from map. The selected destination is not in the database. Choose a nearby destination or use the map to set the destination. Contact dealer if persistent.
No POI found…
Disc Player Error Messages Cause Solution
Bad Disc Servo error Eject the disc, inspect for damage, reinsert. If error repeats, try another disc or contact dealer.
Mecha Error Mechanical error Check disc and insert again; contact dealer if issue persists.
Check Disc Focus error Eject and inspect disc; insert again.
Disc violates copyright Use a compliant disc.
Disc not supported Unsupported disc Try reinserting a compatible disc.
Load error Reinsert disc.
Unsupported Unplayable format or DRM Ensure files are compatible; check disc contents.
Heat Error High temperature Allow player to cool down.
iPod®/Pandora® Error Messages Cause Solution
Unsupported Incompatible iPod®/iPhone® Update iOS or try reconnecting.
Connect Retry Authentication failure Reconnect iPod®/iPhone®.
No Data No tracks in iPod® Store tracks on device.
Bad Use Device Overcurrent protection activated Disconnect device, restart audio system.
USB Error Internal USB error Use a different iPod®/iPhone®.
No station No stations in Pandora® Check iPhone®.
Unsupported Ver. Outdated Pandora® version Update Pandora®.
No active station Deleted Pandora® station Choose another station.
No Connection iPhone® error or out of service Check iPhone®.
Rating error Failed rating operation Try again later.
Bookmark error Failed bookmark operation Try again later.
USB Flash Drive Troubleshooting Cause Solution
Unsupported Unsupported device connected Reconnect a compatible device.
Unplayable File DRM or unsupported format Ensure compatible format or check for damaged files.
No Data No compatible files on USB Add MP3, WMA, or AAC tracks to USB.
Bad Use Device Overcurrent protection activated Disconnect device and restart audio system.
USB Error Internal USB ROM error Use a different USB flash drive.

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